Minor Car Accident in Saudi Arabia? How Reporting Works (Najm and Absher)
A small bump in traffic is stressful, especially if you are new to driving in the Kingdom. The good news is that minor accidents are now largely handled through digital channels. This guide covers the photos you should take, how reporting through the Najm app works, and the Absher minor accident service listed on the National Platform.
Quick answer
If anyone is hurt, call emergency services first. For a minor accident, document it with photos (point of impact, accident markings, location, visible evidence such as skid marks, and all four sides of each car), then report it: through the Najm app, which says you can report accidents “in a few simple steps”, or through Absher’s Minor Accident Reporting service under My Services → Vehicle Services (my.gov.sa).
Key takeaways
- Absher path: My Services → Vehicle Services → Minor Accident Reporting.
- Photos can be uploaded later: per the National Platform.
- Photo list: point of impact, markings, location, ground evidence, four sides of the car.
- Najm app: report accidents, track progress, submit claims and objections.
- Najm support email: listed on its official app page (Google Play).
First: is it really minor?
These digital routes are for minor accidents. If anyone is injured, or you are unsure, contact emergency services and follow the instructions of the authorities on scene. Your safety and others’ comes before any paperwork.
Warning
Never argue at the roadside or agree to “settle it in cash” with a stranger. Use the official reporting channels so the accident is recorded properly for insurance.
The photos to take
The National Platform’s Minor Accident Reporting service is very specific about evidence. It says each party is required to document the incident by taking photos, which can be uploaded later. The photos must include:
Accident photos (per the National Platform)
- The point of impact
- The accident markings
- The accident location
- Visible evidence on the ground, such as skid marks, fluids or stains
- Each car from the front, rear, right side and left side
Tip
Take the photos before anyone moves the cars, if it is safe to do so. A wide shot that shows the road and lane markings is as useful as a close-up of the dent.
Reporting through Absher
The National Platform lists Minor Accident Reporting as a Ministry of Interior service that lets you report a minor traffic accident electronically by completing an accident register form. The result is listed as immediate.
Absher minor accident reporting
1
Log in to Absher: on the Absher platform website.
2
Select “My Services”: from your dashboard.
3
Choose “Vehicle Services”: from the list.
4
Select “Minor Accident Reporting”: to open the form.
5
Enter the accident details: and upload your photos.
These steps follow the National Platform’s service page (my.gov.sa).
Reporting through the Najm app
Najm for Insurance Services runs the Najm app. Its official Google Play listing says the app lets you:
- report accidents in a few simple steps;
- submit objections and claims online without visiting a branch;
- view your insurance history, including no-claims discount eligibility;
- use “As’hal”, covering towing, damage assessment, claims and repairs;
- speak to Najm specialists by video call (“Virtual Visit”);
- issue certified digital reports in the app.
| Najm app | Absher Minor Accident Reporting | |
|---|---|---|
| Run by | Najm for Insurance Services | Ministry of Interior (Absher) |
| What it does | Accident reports, claims, objections, insurance history | Accident register form for minor accidents |
| Photos | Taken in the app as part of the report | Required; can be uploaded later |
| Best for | Insurance claims and follow-up | Recording a minor accident with traffic authorities |
Note
Which route applies can depend on your insurance and the circumstances. If you are unsure, check with your insurer or follow the instructions given in the Najm app.
After the report
Keep your report number and photos together, and contact your insurer about the claim. If the accident leads to a traffic violation, you can check and pay fines online; our guide to traffic fines and Saher explains how.
It also helps to have your National Address up to date for any documents that are sent to you. See our National Address guide.
Frequently asked questions
What photos do I need after a minor accident?
The National Platform lists the point of impact, accident markings, location, visible ground evidence, and the car from front, rear, right and left.
Can I upload the photos later?
Yes. The National Platform says the photos can be uploaded later.
Where is the Absher minor accident service?
Under My Services → Vehicle Services → Minor Accident Reporting.
What can I do in the Najm app?
Report accidents, track them, submit claims and objections, view insurance history and issue certified digital reports, according to its official listing.
Last checked: 13 October 2026. Procedures can change; confirm on Absher, the National Platform and the Najm app. Infosaudia is an independent guide and is not affiliated with Najm or any government agency.
